In addition to your monthly Internet service fees, other fees may be applicable:

REGISTRATION FEE

K25.00

One-time non-refundable registration fee for every new Global Internet customer and ADSL application.

ADSL ACTIVATION FEE

K50.00

One-time fee payable to Telikom.

ADSL PORT FEE

17.34

Monthly fee payable to Telikom.

PHONE SUPPORT: NEW USER

FREE

New users are entitled to 30 minutes of free phone support for installation and configuration of their PC. This includes configuration of the modem, preferred browser and email software.

ONSITE INSTALLATION: NEW USER

K100.00 per 30 minutes

On-site installation and configuration for new users. (Port Moresby only, other locations please consult your local reseller).

PHONE SUPPORT: CURRENT USERS

K50.00 per 30 minutes

Phone support with regards to re-installation and/or re-configuration of hardware and/or software for current users.

ONSITE SUPPORT:
CURRENT USERS

K100.00 per 30 minutes

Onsite support for each PC with regards to re-installation, installation and/or re-configuration of hardware and/or software for current users. (Port Moresby only, other locations please consult your local reseller).

RECONNECTION FEE

K25.00

Reconnection fee for suspended accounts.

ADDITIONAL LOGINS

K25.00

Setup fee for additional logins (radius or email) over the allowed plan limit.

ADDITIONAL EMAILS

K5.00

Setup fee for additional emails over the allowed plan limit.